Respecting your privacy is important to Starrlifecare. The purpose of this statement is to inform you of the kinds of information that we may gather when you use our website, how we may use the information, and how we may disclose it to other parties. By using our products and services, you agree that this Privacy Statement is acceptable to you and that Starrlifecare is permitted to use your personal information as stated below.

Windnacollects the following information:

• From visitors to our website, we collect their demographics, IP address and behavior on our website.
• Newsletter subscribers provide their name and email address.
• Registered customers provide details of name, email, mobile, and billing and shipping address. This information is securely stored in our CRM.
• Customers who purchase genetic tests or counseling services provide their health history through a questionnaire (available offline/online). Once the genetic test is done, their data is analyzed and reports are sent. All this information is stored in Bio tracker, our secure Laboratory Information Management System.

Report generation:

Your health and genetic information are confidential and we make sure all information is stored in the Bio tracker. The primary use of genetic information is to assess your genetic predisposition and report this to you (please note that your health history is not used in this report). Following your genetic counseling, we prepare an action plan to achieve your health goals – this report utilizes your health history and genetic information.

De-identification of data:

Before your blood/saliva/other sample enters our lab, we make sure it is assigned a unique ID and de-identified so that your personal information is not accessible to all. Only authorized personnel from our team have access to this information. Throughout the processing, your sample is tracked by the Bio tracker.

Research use:

Considering the importance of genetic and health information in research, we use this information without any personal identification for further analysis, with the customer’s consent. During sample collection, we send out a consent form to all customers.

We reserve the right at any time to: Change the terms and conditions of this Agreement; Enhance, add to, modify or discontinue the Site or other goods and/or services, or any portion of the Site or other goods and/or services, at any time in our sole discretion. From time to time, we reserve the right, in our sole discretion, to modify, update, add to, discontinue, remove, revise or otherwise change any portion of this Agreement, in whole or in part, at any time. For changes to this Agreement that we consider to be material, we will place a notice on the Site by revising the link on the homepage to read substantially as "Updated Terms of Use" for a reasonable amount of time. If you provide information to us, access or use the Site or participate in any goods and/or services in any way after this Agreement has been changed, you will be deemed to have read, understood and unconditionally consented to and agreed to such changes. The most current version of this Agreement will be available on the Site and will supersede all previous versions of this Agreement. The Site or the goods and/or services, in whole or in part, may be enhanced, modified, or discontinued at our sole discretion. Any enhancements, additions, or modifications to the Site or goods and/or services will be subject to this Agreement for purposes of this Agreement, the following terms have the following meanings.

The Company hereby appoints Mr./Mrs._____as a Direct seller (Distributor)from dated___ ID NO.___ & grants direct seller rights to sell the products of the company listed in the product list by following the new model guidelines of direct selling issued by the government.

The company has the authority to collect the KYC at the time of distributorship as per the new model guidelines, incomplete KYC of the direct selling will act as a void contract as a result will be not eligible for joining any activities of the company. You need to submit your KYC details within 30 days of the date of Registration. If the KYC details are not submitted in 30 days, you shall not be entitled to the commission of any previous period.

Distributors can only sell the product from the company price list.

The company hereby agrees to pay all the taxes i.e TDS on commission. The company will act as a medium for the payment of the tax. Tax will be deducted from the commission of the direct seller.

The company will only pay the commission as per the company income plan. All payments will be dispersed with the deduction of tax if applicable.

For any commission disbursement, the company will use a cheque, RTGS/NEFT as a mode of payment.

For any complaint/inquiry regarding products, the company has online & offline facilities available.

The company will provide a proper digital Identity card to the direct seller including Company name, direct seller name & address, ID No, Direct seller mobile no, date of joining, office address & customer care no.

Company has a facility of buy-back guarantee within 15 days from the buying date of product i.e any consumer /direct seller can take benefit of buy-back guarantee only after the investigation by redressal committee which can be exercised within a period of 30 days from buying date of the product.

The company provides a cooling-off period to direct sellers i.e any direct seller can take the benefit of the cooling-off period only after the investigation by the redressal committee which can be exercised within a period of 25 days from the joining of the company.

The validity of the contract will be for 1 year from the last purchase of goods of the company by the direct seller. In that case, the company will provide notice of 30 days before the termination of the contract. Termination of the contract will lead to blocking the ID no from the electronic system of the company.

The company will provide marketing tools such as Product brochures, Business plans for marketing. Anything other than this if used for marketing purposes should be verified before implementation through the company management.

The company will maintain direct selling records electronically i.e your commission, taxes, product purchase & everything which is important for our business.

The company will not charge any fees such as renewal fees, training, product demonstration or to have participated in any activity of the company initially. However as demand increases from direct sales, the company may charge for business training/product presentation, traveling expenses if the company hires a third party for training and hall charges if needed.

The company will pay all commission weekly /monthly ( binary/ Generation income)basis which is derived as per the Business plan.

The direct seller can sell or promote the product anywhere in India.

The company does not compel or induce the direct seller to purchase goods in any amount that exceeds an amount that can be expected to be sold to the consumer within a reasonable period of time.

A customer can join the team of his/her choice even if he/she has been introduced by someone else to the company. The company doesn't take any responsibility for his /her involvement/decision to join the team of his/her choice.

The company doesn’t provide any type of conveyance to the direct sellers for marketing such as traveling expenses, accommodation, etc.

The company has a facility for receiving complaints regarding anything which is part of the company will solve within 45 days from the date of complaint. Complaints can be filed online or offline. The company redressal committee will be in charge.

The company will monitor all the purchases of the direct seller on a monthly basis once the purchase value proceeds to a GST threshold. The direct seller has to pay the GST.

The company doesn’t provide any type of conveyance to the direct sellers for marketing such as traveling expenses, accommodation, etc.

FOLLOWING RULES TO BE FOLLOWED BY DIRECT SELLER UNDER

• Direct sellers should carry Identity cards while performing his/her activities in the market.
• Direct seller does not visit the customer premises without prior appointment /approval.
• Direct seller should provide complete & true information about him/herself, company details, product details, buy-back policy, cooling off period, customer care no and customer redressal committee details.
• Direct sellers should follow the system of after-sales service.
• Direct sellers should keep a record of the order date, total amount to be paid by the consumer along with the proper bill & receipt.
• Direct sellers should keep a record of the time & place for inspection of samples & delivery of goods.
• Direct seller should keep a proper book of accounts stating the details of the product, price, tax & quantity & such other details in respect of the books sold by him/her in such forms as per applicable law.

THE DIRECT SELLER SHALL NOT

• 1) Use misleading, deceptive or unfair trade practices
• 2) Use misleading, false, deceptive or unfair recruiting practices including misrepresentation of actual or potential sales or earnings & advantages of direct selling through any prospective direct seller, in their interaction with the prospective direct seller.
• 3) Make any factual representation to a prospective direct seller that cannot be verified or make any promise that cannot be fulfilled.
• 4) Present any advantages or direct selling to any prospective direct seller in false &/or receptive manner.
• 5) Knowingly make, omit, engage, or cause the permit to be made, any representation relating to the direct selling operation, including remuneration system & agreement between a direct selling attitude & the direct seller, or the goods and. Or services being sold by such direct seller which is false or misleading.
• 6) Require or encourage direct sellers recruited by the first mentioned direct seller to purchase goods or services in unreasonably large amounts.
• 7) Provided any literature or training material not restricted to collateral issued by the direct selling entity to a prospective or existing direct seller both within & outside the parent direct selling entity, which has not been approved by the parent direct selling entity.
• 8) Require prospective or existing direct sellers to purchase any literature or training materials or sales demonstration equipment.

Additional Terms for WBO

• 1) Distributors can sponsor new persons as distributors and sell them Starrlifecare products to earn commission as a proposed business plan by the company.
• 2) The Applicant’s age should be minimum of 18 years to become a WBO.
• 3) WBO should have to submit their 4 types of KYC from his user panel under -the MY PROFILE option. (Address/PAN/Bank/Photo )
• 4) WBO needs to submit his/her Address KYC (i.e. Aadhar Card/Passport/driving license/Voter ID) within 30 days from the date of registration to become eligible for monthly pay-out commission. Distributorship shall be canceled in case of failure to submit KYC in a given time frame.
• 5) To transfer the commission smoothly the distributor should submit a cancel cheque/passbook with his name printed on it and the binary weekly payout will be released every Friday & Repurchase commission will be released once a month.

In case of the distributor is found guilty in any matters regarding exploiting company reputation or damage to our brand, breaking policies etc. The company has the right to take any action against those people.

In case of any disputes and conflicts, the management’s decision will be final.

In case of any legal matters will be subject to Mumbai jurisdiction only.

Enrolment: Certain information will be needed at the time of enrolment( via customer service or online) and we request you to complete all the necessary details mentioned in the form to be accurate. Kindly update us whenever there are any changes to avoid any mistakes. Enrolment is strictly over the age group of 18.

The signing of the agreement: The contract between the customer and Starrlifecare is that the WBO will get a request for order only after submit option is selected. Immediately after the receival of the order of request, Starrlifecare sends out an automated confirmation email and finalizes the terms of the agreement.

identifying yourself or not providing personal information when entering transactions with us. However, failure to provide complete details may result in a limited ability on our part to offer or deliver complete services to you.

Starrlifecare makes it clear to its WBOs that no cheque payment is entertained. Payment is done through BANK DEPOSIT, NEFT, IMPS, DEBIT & CREDIT CARD (Charges applicable).